Our process
How we can help you
Two core service pathways
Review or update of your existing CSR program
We will make recommendations and show you case studies though our CSR services are highly individualised and we will never try to fit one organisation into another's CSR policy.
Create a fresh, individualised CSR profile for your business
A successful CSR policy begins with an assessment of every aspect of your business and its operations. In this regard, we will evaluate your business carefully before any recommendations in order to ensure that your CSR investment accurately reflects your business, your people and your industry.
We will look at your organisation's impact on employees, suppliers, clients, and communities.
At Alteri, we offer a full suite of CSR advisory and implementation services tailored to each client’s needs, operating environment, and industry. Whether your company is launching a new initiative or refining an existing program, we provide a structured, impact-focused approach designed to deliver measurable, lasting value.
Our process
Step 1: Goal discovery & business assessment
We begin by understanding your business, its values, operating context, and what you want to achieve through CSR—whether it’s brand positioning, investor readiness, community alignment, compliance, or competitive differentiation.
Step 2: Site and community engagement
We conduct field visits to your operations and surrounding communities to assess needs, gaps, and opportunities. This includes stakeholder mapping, site analysis, and early-stage identification of potential local partners.
Step 3: Strategic design & cost-benefit analysis
We develop a CSR strategy tailored to your specific business model and community context. This includes:
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Clear goals and guiding principles
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Priority focus areas
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Estimated budgets
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Community benefit forecasting
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Risk and reputational impact assessment
Step 4: Programme rollout
Once a CSR plan is approved, we facilitate all aspects of implementation, including:
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Stakeholder consultations and community buy-in
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Traditional leadership engagement
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Project design, phasing, and launch
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Governance structures and reporting mechanisms
Step 5: Ongoing management or handover
We offer two options:
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In-house integration – We train your team to manage the CSR programme independently
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On-ground consultancy – We place an Alteri consultant to oversee day-to-day delivery and ensure long-term sustainability
The business case for CSR
Why invest in CSR?
Modern business success is not only measured in profit, but in purpose. A credible, well-executed CSR programme provides your company with:
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Improved stakeholder trust and loyalty
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Positive brand visibility and media opportunities
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Increased access to capital and global procurement channels
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Operational efficiency through community alignment
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Reduced regulatory risks and enhanced licence to operate
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Stronger relationships with customers, suppliers, and investors
